This is our standard of quality across GetUpvotes.com.
Use this page to understand what to expect when working with us.
We cover the standards across each Reddit service and how we interact with customers.

At the end of the day, we do not:

❌ Guarantee virality
❌ Guarantee specific results or targets
❌ Provide refunds if we delivered services according to our standards below

We ask that customers are also fair and honest with their requests. If you have an issue with your order, contact us — we will do our best to make it right.

GetUpvotes is committed to helping real businesses and individuals grow ethically on Reddit. We do not process orders violating our Ethical Marketing Policy. If a submitted order violates these guidelines, your payment will be refunded.

Platform & Dashboard Standards

  • The GetUpvotes.com website will display accurate information about services.
  • Your dashboard will show the correct, current status of your orders.
  • All updates or inquiries will be logged in your order dashboard.

Reddit Upvotes & Downvotes Standards

  • Votes are delivered at the rate you choose on the order page (default: 1 vote per minute).
  • Reddit “vote fuzzing” may affect visible vote counts — this is normal.
  • You may order votes on multiple links, but we recommend placing separate orders for clarity.
  • Please check subreddit rules to avoid post removals.
  • Choose appropriate vote amounts — too many votes in small or strict subs can cause post removal. Contact us if unsure.
  • Multiple orders for the same link will be processed one at a time.
  • Do NOT use another voting service at the same time — it may cause delivery issues.
  • We do not refund if an account gets banned — you are responsible for your post frequency and volume.
  • If an issue occurs, you must contact us within 12 hours for a refund review.

Specific cases:

Post removed by moderators

  • If votes were fully delivered before removal → no refund.
  • If post was removed before full delivery → prorated refund.

Post deleted by user

  • If votes were fully delivered → no refund.
  • If post deleted before full delivery → prorated refund (valid reason may be required).

Ordered by mistake

  • If votes were fully delivered → no refund.
  • If canceled before full delivery → prorated refund.

Aged posts

  • Upvotes on posts older than 1 day may not visibly count — no refund if votes delivered.
  • Downvotes on posts older than 2 days may not visibly count — no refund if votes delivered.

Reddit Comments Standards

  • Comments are posted using aged, curated accounts relevant to your target niche.
  • If you provide comment text, we will post it exactly — unless it violates subreddit rules or our Ethical Policy (in which case, we’ll contact you).
  • If you do not provide text, we will generate neutral comments that encourage discussion.

Specific cases:

  • Comments that remain live for 4 hours are considered successfully delivered.
  • Removals after 4 hours are outside our control and not refundable.

Reddit Auto-Upvotes Standards

  • Auto-upvote services track your profile to boost your posts or comments as they happen.
  • If you select “conservative” mode — we will safely deliver a suitable number of votes.
  • If you select “aggressive” mode — we will push for higher vote counts (within safe limits).
  • Votes will not exceed your selected maximum.
  • Remaining votes from deleted posts will carry over to your next posts.

Reddit Accounts Standards

  • You will receive account credentials (email + password) after purchase.
  • Account details (karma, age) will match what was listed (karma may be slightly higher, never lower).
  • We will provide guidance on securing the account.
  • If there’s an issue (wrong password, etc), we will correct or replace within 24 hours.
  • We do not refund Reddit accounts, but will replace if the fault is on our end and reported within 24 hours.

Requesting a Refund

  • Refunds are issued as wallet credit based on the cases listed above.
  • If you believe you are eligible for a refund but have not received it, contact us and we will review your case.
  • All refund requests must be made within 12 hours of order issue.

Wallet Credit

  • Your GetUpvotes Wallet credit can be used for any service.
  • Once a refund is issued to wallet credit, it cannot be withdrawn as cash or converted back.

Chargebacks

  • If you maliciously file a chargeback for services delivered, we reserve the right to:
    • Dispute the chargeback
    • Refuse future services
    • Remove previously delivered posts or votes if possible

Refund Exceptions

If you prepay for larger campaign services and request to stop mid-project:

  • We will refund 15% of any unused portion that has not yet been started.
  • Once a post, comment, or vote has been delivered (or prepared/approved), that portion is non-refundable.